Mitarbeiter für unseren Kundenservice (m/w/d) in Vollzeit
Core
First point of contact for customers, handling incoming calls and routing inquiries to ensure high service quality.
Role type
Customer Support Agent
Builds
Customer service interactions and ticket management for Tridata GmbH's POS and inventory software for the bicycle retail industry
Domain
Retail technology / Bicycle retail
Deliverable
client delivery
Required skills
Phone communication, Ticket system management, MS Office, Business process understanding
Preferred skills
Customer service orientation, Teamwork, Self-motivation, Learning agility