** Mitarbeiter (m/w/d) Vertriebsinnendienst
Core
Managing order processing, customer data, and returns for a trading company specializing in smoking products and tobacco alternatives.
Role type
Sales Operations Specialist (Order Processing)
Builds
Order fulfillment and customer service workflows
Domain
Retail / Consumer Goods (Tobacco & Smoking Accessories)
Deliverable
product features
Required skills
Order entry, Data management, Return management, Costing, MS Office
Preferred skills
Mobile work capability
Technologies
Portals, eCommerce platforms, MS Office
Responsibilities
Order and order entry via portals, email, and eCommerce; Master data maintenance; Returns management; Product finishing; Order monitoring; Handling complaints; Costing and preparation of tenders/quotes