Mitarbeiter Vertriebsinnendienst (m/w/d) – National
Core
Supporting the national sales internal service by managing orders, offers, and documentation to ensure smooth processes between sales, production, and shipping.
Role type
Sales internal service clerk (administrative)
Builds
Order processing, offer management, and customer documentation for a manufacturing company
Domain
Manufacturing / Industrial identification and code verification systems
Required skills
Order management, document creation, CRM/ERP data maintenance, complaint handling, process coordination
Preferred skills
ERP system proficiency, Microsoft Office, customer service orientation, detail-oriented work
Technologies
ERP systems, Microsoft Office
Responsibilities
Create offers, order confirmations, invoices, and delivery documents; Maintain customer information in CRM/ERP systems; Coordinate processes between sales, production, and shipping; Handle complaints and returns; Ensure smooth order processing from handling to completion.