Sachbearbeiter im kaufmännischen IT-Bereich (m/w/d)
Core
Central interface between internal teams and customers, coordinating the IT department and ensuring smooth handling of requests.
Role type
Administrative IT coordinator
Builds
IT service operations and project tracking
Domain
IT services / Business administration
Deliverable
dashboards & analysis
Required skills
Customer communication, ticket system management, scheduling, project tracking, Microsoft Office, organization
Preferred skills
Basic IT knowledge, team collaboration
Responsibilities
Communicate with customers and colleagues, qualify service requests in ticket system, plan and coordinate technician interventions, track IT system house projects, assist in preparing training and events