Vertriebsinnendienst / Inside Sales
Core
Managing customer orders and sales deals from inquiry to long-term business relationships, ensuring smooth processing and coordination.
Role type
Inside Sales / Order Management
Builds
Customer orders and long-term business relationships
Domain
Construction materials / Industrial manufacturing
Deliverable
client delivery
Required skills
Order processing, Deal management, System data entry, Customer coordination, Complaint handling, Cross-department communication
Preferred skills
Experience in drywall materials, Experience in industry
Technologies
SAP R/3, Salesforce, MS Office
Responsibilities
Convert inquiries into orders and manage long-term relationships, Process customer orders from acceptance to system entry, Coordinate and track logistics orders to completion, Plan and monitor appointments for smooth processing, Record and document complaints in relevant systems, Act as central interface between internal departments, customers, and suppliers