Shopfloor Support (L 1, L 1.5 und L 2.0) (m/w/d)*
Core
Provide technical support and incident resolution for manufacturing systems and line-side IT devices in the aerospace industry.
Role type
L1/L2 technical support engineer (manufacturing) (via careerplan.io/jobs/10001-1001672932-S-shopfloor-support-l-1-l-15-und-l-20-mwd-at-scalian-germany-ag)
Builds
Ensures smooth manufacturing processes by resolving technical incidents
Domain
Aerospace / Manufacturing IT
Required skills
technical support (L1/L2), manufacturing systems knowledge, line-side IT device expertise, cross-department coordination, proactive problem solving, German (fluent), English (good)
Preferred skills
experience in aerospace industry, willingness to travel within Germany
Responsibilities
Monitor and resolve daily technical incidents in production, interact with customers and team members for functional questions, maintain overview of criticality and priorities, create technical reports, manage stakeholders internally and externally
Seniority
Junior to Mid-level (L1, L1.5, L2.0)