Automobil-Serviceleiter / Kfz-Meister (m/w/d)
Core
Lead automotive service advisor and workshop master responsible for customer consultation, repair planning, cost estimation, and quality control in a vehicle sales and service company.
Role type
Senior automotive service leader / workshop master
Builds
Vehicle maintenance and repair services for customers
Domain
Automotive industry / Vehicle service
Required skills
Automotive mechanical training (Kfz-Mechatroniker/Kfz-Meister), commercial knowledge, repair cost calculation, workshop coordination, quality standard compliance, customer consultation, fault diagnosis
Preferred skills
Certified Automotive Service Advisor (GASB), prior experience as service advisor or workshop master
Technologies
Diagnostic tools, workshop management systems
Responsibilities
Advise customers on service and repair phases, market service and repair services, plan and coordinate repair execution, create cost estimates for maintenance and accident repairs, monitor maintenance and bodywork operations, handle warranty and goodwill cases, ensure quality standards compliance