Mitarbeiter (m/w/d) für den telefonischen Kundenservice[Kziff.CLAV]
Core
First point of contact for customers handling inbound phone inquiries about branches, accounts, payments, online banking, financial products, and appointment requests.
Role type
Inbound customer service representative
Builds
Customer support interactions for a banking/financial services brand
Domain
Banking and financial services
Deliverable
client delivery
Required skills
Phone communication, process adherence, PC proficiency, German language fluency
Preferred skills
Banking domain knowledge, prior customer service experience