2nd Level Onsite Support in Ottobrunn
On-site
Core
2nd Level IT support technician handling tickets, installations, network configuration, and project support for users at the Ottobrunn site.
Role type
2nd Level IT Support Technician
Builds
IT infrastructure, software/hardware installations, network configurations
Domain
IT Services / Onsite Support
Deliverable
client delivery
Required skills
ticket management, hardware installation, software installation, network configuration, system error analysis, documentation, project support (rollouts, migrations)
Responsibilities
Process and resolve technical support tickets, install and configure hardware and software, configure networks, participate in IT projects (rollouts, migrations, hands-on support), analyze and document system and application errors
