Kundenberater (m/w/d)
Core
Customer Service Agent providing consulting and support to national and international clients in the recycling industry.
Role type
Customer Service Agent
Builds
Service offerings and order management for clients in the recycling sector
Domain
Recycling industry
Deliverable
client delivery
Required skills
Commercial training, customer collaboration, English (fluent), German (fluent), complaint handling, portal system usage
Preferred skills
Sales internal service experience, French language skills, passion for resource recovery
Technologies
ERP systems, Portal systems
Responsibilities
Consulting clients on service offerings, creating offers and orders in an ERP system, handling customer complaints, supporting and training customers via a portal system
Seniority
Entry-level to Mid-level