Sachbearbeiter Kundenservice Lebensversicherung(m/w/d)
Core
Processing life insurance contracts and performance tasks, handling customer and intermediary inquiries via multiple communication channels.
Role type
Customer service claims and contract specialist (life insurance)
Builds
Contract administration and customer service for Allianz life insurance products
Domain
Insurance / Life Insurance
Deliverable
client delivery
Required skills
Contract and performance processing, data entry, customer and intermediary communication, PC proficiency (MS Outlook), service-oriented approach
Preferred skills
Prior experience in insurance operations or sales, openness to AI and internal chatbot technologies
Responsibilities
Process contract and performance tasks including data entry, handle customer and intermediary inquiries across various channels, utilize modern systems and tools for efficient task completion
Seniority
Entry-level to Junior