Fachadministrator*in im Bereich Sozialer Dienst Jugendhilfe
Core
Administration and optimization of IT processes and applications within the Youth Welfare Office (Sozialer Dienst Jugendhilfe), including workflow development, user training, and data analysis.
Role type
Senior IT Administrator / Process Specialist in Social Services
Builds
Optimized workflows and digital processes for youth welfare case management
Domain
Public Administration / Social Services / IT Infrastructure
Required skills
IT administration, workflow optimization, SQL database querying, user training, process documentation, stakeholder communication
Preferred skills
Knowledge of social work, experience with specific social welfare software (OPEN/WebFM, Kristall, Prosoz14plus), change management
Technologies
OPEN/WebFM, Kristall, Prosoz14plus, MSSQL
Responsibilities
Administer and maintain specialized social welfare software, develop and optimize IT workflows, conduct user training, perform data analysis and reporting using SQL, support first-level IT support
Seniority
Senior, hands-on IC