Vertriebsinnendienst / Back Office Manager (m/w/d)
Core
Central interface between customers and the company, ensuring smooth sales processes from initial inquiry to after-sales support.
Role type
Sales internal service / Back Office Manager
Builds
Sales processes, customer orders, and CRM/ERP data integrity
Domain
Stage and event technology
Required skills
Commercial training, sales experience, stage/event technology knowledge, organizational talent, stress resistance, communication skills, solution-oriented thinking, MS Office, ERP, CRM systems, English
Responsibilities
Coordinate sales processes from inquiry to after-sales, handle customer inquiries and create offers, process and verify orders, monitor delivery deadlines, manage customer data in CRM, handle complaints, maintain ERP system data