CareerPlan

Sachbearbeiter Qualitätsmanagement (m/w/d)

Ratingen, NORDRHEIN_WESTFALENFull-time2026-10-29 → 2026-11-12

Core

Managing quality assurance systems for emergency medical services and fire protection, including KPI monitoring, risk management, and audit preparation.

Role type

Senior Quality Management Officer (Public Safety)

Builds

Quality assurance systems, KPI dashboards, emergency response strategies, and risk management frameworks for fire and rescue services.

Domain

Public Safety / Emergency Services / Fire Protection

Deliverable

dashboards & analysis

Required skills

Quality Management Systems (QMS), KPI analysis, Risk Management, Audit preparation, Emergency planning, Data analysis, Project management

Preferred skills

Certified Quality Management Representative, Complex project experience, Experience with fire department processes

Technologies

QMS software, KPI tools, Emergency planning frameworks

Responsibilities

Introduce and maintain quality assurance systems for emergency medical services, Create and maintain KPI matrices for strategic management, Participate in crisis management and population protection planning, Plan and evaluate exercises for population protection, Develop incident response strategies for special objects, Prepare for and accompany audits, Manage risk and complaint handling.