Fachassistenz (w/m/d) Geldleistungen
Core
Process financial benefit applications (Unemployment Benefit Plus) for job seekers, verify eligibility, calculate payments, and provide telephone advice on benefit-related matters.
Role type
Administrative specialist (social security benefits)
Builds
Financial benefit payments and administrative support for the German Federal Employment Agency
Domain
Public sector / Social security / Labor market
Deliverable
client delivery
Required skills
Administrative processing, telephone counseling, legal text interpretation, IT tool proficiency, cross-agency collaboration
Preferred skills
Commercial training background, experience in social insurance or law, empathy, adaptability to new regulations