Berater (d/m/w) Kundenservice
Core
Manage daily cash inventory and handle all cash transactions (deposits, withdrawals, foreign currencies, precious metals) while serving customers and promoting digital banking services.
Role type
Frontline retail banking teller / customer service representative
Builds
Cash management and customer service operations for Deutsche Bank's private banking branch
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Cash handling, customer service, digital service promotion, appointment scheduling, customer data management
Preferred skills
Banking training, retail/hospitality experience, knowledge of private banking products
Responsibilities
Manage daily cash inventory and process cash transactions, assist customers with transactions and administrative tasks, promote digital banking services, schedule appointments and refer customers to advisors, maintain customer contact data quality