Sachbearbeitung Serviceberater Bürgerservice (m/w/d)
Core
Administrative case processing and citizen consultation for a county administration office, handling tasks like vehicle registration, driver's licenses, and general public inquiries.
Role type
Administrative case officer (public service)
Builds
Administrative services for citizens and residents
Domain
Public administration / Government services
Deliverable
client delivery
Required skills
Administrative case processing, citizen consultation, document verification, appointment scheduling, fee assessment, MS Office proficiency
Responsibilities
Telephone consultation and call handling, processing vehicle registration applications, issuing driver's licenses, handling citizen inquiries and document requests, managing appointment bookings, processing mail and online applications
