Mitarbeiter/in (m/w/d) für den Bürger- und Verwaltungsservice
Core
First point of contact for citizens at the reception, handling inquiries, correspondence, and administrative tasks for the municipality of Sonnewalde.
Role type
Administrative assistant (citizen services)
Builds
Municipal services and administrative processes for a town of 3,200 residents
Domain
Local government / Public administration
Deliverable
dashboards & analysis
Required skills
Business administration training, Office organization, Secretarial management, MS Office (Word, Excel, PowerPoint), Written and verbal communication, Mathematical understanding, Customer service mindset, Knowledge of administrative and legal matters
Preferred skills
Patience, Respectful interaction with citizens, Teamwork, Self-confidence
Responsibilities
Greet citizens at the reception, Receive and forward citizen requests, Process personal, telephone, and written correspondence, Organize office administration, Collaborate with all municipal departments