Core
Managing debt collection cases for banks and leasing companies, including contacting delinquent customers, drafting demand letters, and initiating enforcement measures.
Role type
Legal assistant / Commercial employee (debt collection)
Builds
Payment agreements, demand letters, enforcement actions, and account statements
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
German legal orthography, written communication, telephone communication, MS Office (Word), data entry, record keeping
Preferred skills
Experience in a similar position, strong organizational skills, accuracy, teamwork
Technologies
MS Office (Word), electronic document management system
Responsibilities
Contacting delinquent customers to negotiate payment agreements, drafting and sending demand letters, initiating enforcement measures, conducting address and other investigations, monitoring payment terms, creating account statements
Seniority
Entry-level / Junior