Kundenmanager Rechtsschutz Second Level (w/m/d)
Core
Second-level claims processing for legal protection insurance, handling complex customer cases, risk assessments, and termination decisions.
Role type
Claims adjuster (legal protection)
Builds
Legal protection insurance claims and risk assessments
Domain
Insurance
Deliverable
client delivery
Required skills
Legal protection claims processing, risk assessment, contract termination decisions, customer communication, written communication, collection procedures
Preferred skills
Experience in legal protection claims processing
Responsibilities
Ensure accurate and timely customer-oriented claims processing, handle complex and difficult customer inquiries, conduct risk assessments and make termination decisions, correspond with internal and external stakeholders, process collection and reminder procedures