(Senior) Infrastructure Support Engineer (m/w/d)
Core
IT Infrastructure Support Engineer responsible for the conception, administration, and support of hardware and software in a paneuropean context.
Role type
Senior Infrastructure Support Engineer
Builds
IT hardware and software systems for a steel products manufacturer
Domain
Manufacturing / Enterprise IT
Required skills
Microsoft technology stack (Windows, Office 365, SCCM/MECM/Intune, Azure AD), ITIL, PowerBI, hardware installation and configuration, system compliance monitoring, documentation
Preferred skills
Team collaboration, customer orientation, result-oriented work, technical expertise development
Technologies
Windows, Office 365, SCCM, MECM, Intune, Azure AD, PowerBI
Responsibilities
Serve as the first point of contact for incidents and service requests; install and configure IT hardware and software; ensure system compliance (antivirus, patching, encryption) via PowerBI dashboards; identify recurring issues and escalate to internal support teams; maintain IT systems and create user documentation
Seniority
Senior, hands-on IC