Bürokraft (m/w/d) mit Kundenkontakt
Core
Office staff member serving as the primary contact point for customers and the liaison between sales and service departments at a Volkswagen dealership.
Role type
Office staff with customer contact
Builds
Customer service interactions, appointment scheduling, vehicle intake and return processes, spare vehicle coordination, and accident damage documentation.
Domain
Automotive retail / Dealership operations
Deliverable
client delivery
Required skills
Commercial training, customer communication, service orientation, reliability, organizational talent
Preferred skills
Teamwork, initiative
Responsibilities
Act as the contact person for customers; support the service advisor in appointment planning, vehicle intake, and vehicle return; ensure smooth coordination of spare vehicles; document accident damages.