Bürokraft / Kaufmännischer Mitarbeiter (m/w/d)
Core
Administrative support for a plumbing, heating, and climate control (SHK) trade company, handling quotes, invoicing, customer communication, and scheduling.
Role type
Administrative Assistant / Office Clerk
Builds
Administrative processes and customer service workflows for an SHK trade business
Domain
Construction / Trade (Sanitary, Heating, Climate)
Deliverable
dashboards & analysis
Required skills
Office administration, invoicing and quote creation, customer service, scheduling and coordination, data entry, supplier communication, computer literacy
Preferred skills
Knowledge of the SHK trade, organization skills, prioritization
Technologies
ToolTime
Responsibilities
Create and process quotes and invoices, handle customer inquiries via phone and email, plan and coordinate customer/installation/maintenance appointments, maintain customer and project data in software, support material ordering and supplier communication, coordinate with management and installers
Seniority
Entry-level / Junior