Fachberater SASKIA®-Produkte (m/w/d)
Core
Specialist consultant bridging SASKIA® software development and the municipal market to gather requirements and drive product evolution.
Role type
Senior IC specialist consultant (municipal IT solutions)
Builds
SASKIA® software products and related services for German municipalities and administrative bodies
Domain
Public sector IT / Municipal administration
Deliverable
product features
Required skills
IT background or administrative economics, Office products, project management, database handling, process analysis, customer training, sales of software components
Preferred skills
Knowledge of municipal laws, experience with partner products
Responsibilities
Customer consulting for SASKIA® product line, developing technical concepts for product evolution, participating in software testing and documentation, analyzing customer processes and complaints, supporting implementation and migration projects, conducting user training and workshops, hotline support and remote maintenance, exchanging experiences with peers, selling software components and consulting services
