Telefonserviceberater/-in (w/m/d) in der Agentur für Arbeit (Arbeitsort Rosenheim)
On-site
Core
First point of contact for job seekers and companies, handling phone inquiries, case management, and administrative tasks for the German Federal Employment Agency.
Role type
Customer service representative (public sector)
Builds
Phone support and case resolution for employment services
Domain
Public sector / Social security
Deliverable
client delivery
Required skills
Phone communication, case management, administrative tasks, email handling, IT proficiency (Office), customer orientation
Preferred skills
Teamwork, flexibility, positive attitude
Technologies
Microsoft Teams, Office products