CareerPlan
Frankfurt am Main, HESSENFull-time2026-10-06 → 2026-10-22

Core

Processing and managing export/import documentation for air cargo handling, ensuring compliance with airline specifications and customs regulations.

Role type

Customer Service Documentation Specialist (Air Cargo)

Builds

Air cargo export and import documentation services for airlines and freight forwarders

Domain

Aviation logistics / Air cargo handling

Required skills

Air cargo documentation, Customs regulations, Dangerous goods regulations, Airline systems (Hermes), Office software, Shift work

Preferred skills

Airline-specific programs, CBTA modules G+H+L, Air security training

Technologies

Hermes system, Airline-specific programs

Responsibilities

Process export/import documentation and enter data into the cargo handling system, Communicate with airlines, customers, and internal interfaces, Ensure compliance with customs and dangerous goods regulations, Support operational flight handling processes, Calculate special services charges

Seniority

Entry-level to Mid-level, operational staff