Mitarbeiter*in Bürgerservice & Hotline (m/w/d)
Core
Handling incoming citizen inquiries via phone regarding waste management services (Wertstofftonne Hagen) and documenting issues for further processing.
Role type
Customer service representative (waste management)
Builds
Waste management services for citizens
Domain
Waste management / Municipal services
Deliverable
client delivery
Required skills
telephone communication, customer service, documentation, information retrieval, conflict resolution
Responsibilities
Answering phone calls, providing information to citizens, documenting inquiries, forwarding relevant information to disposition
Seniority
Entry-level, part-time