Leitung Kundenberatung digital - persönlich (m/w/d) - Vollzeit
Core
Leading a digital personal advisory team for a cooperative bank's service bank, responsible for market development, strategy execution, and customer acquisition across all channels.
Role type
Senior team lead / manager (banking advisory)
Builds
Market development strategies and customer advisory services for a regional cooperative bank
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Team leadership, coaching and mentoring, sales and distribution, strategic planning, customer acquisition, performance management, stakeholder management
Preferred skills
Entrepreneurial mindset, decision-making, initiative
Responsibilities
Lead the advisory team including personnel development and coaching; Ensure market development and strategy execution across all sales channels; Secure long-term market position and ensure efficient, needs-based advisory; Manage efficiency, quality, and customer satisfaction; Implement and develop the service bank's business strategy; Drive sales activities and customer relationship development; Represent the bank to customers and the public