IT-Servicetechniker:in (w/m/d)
Core
IT service technician responsible for the introduction, administration, and maintenance of hardware and software to ensure uninterrupted IT operations for a university.
Role type
IT service technician (IC)
Builds
Client devices, server-based services, and central IT systems
Domain
Higher Education / IT Infrastructure
Required skills
Network administration, IT security, data protection compliance, Microsoft Active Directory, Windows OS administration, Microsoft Exchange, client hardware troubleshooting, user account management, documentation creation
Preferred skills
Client management solutions, group policy management, procurement support
Technologies
Microsoft Active Directory, Windows, Microsoft Exchange, Client management tools
Responsibilities
Install, configure, maintain, and optimize client devices and server-based services; Provide on-site and remote user support; Handle service requests and troubleshoot incidents; Administer user accounts and permissions; Conduct needs analysis and support procurement; Create and maintain documentation and training materials
Seniority
Junior to Mid-level, hands-on IC