kaufm. Mitarbeiter im Service einer Autowerkstatt (m/w/d)
Core
Administrative and customer service support for a BMW specialist auto repair shop, handling service intake, order processing, and customer relations.
Role type
Administrative assistant in automotive service
Builds
Service appointments, repair orders, and customer service interactions
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Customer service, order intake, appointment scheduling, inventory management, claims processing, telephone communication
Preferred skills
Automotive industry experience, commercial vocational training, driving license B (car/minibus)
Responsibilities
Service reception, order intake, customer care, repair order acceptance, appointment scheduling, phone handling, inventory booking, warehouse system entry, returns and claims processing