Mitarbeiter/-in Auftragsabwicklung/Kundendienst (m/w/d)
Hybrid
Core
Customer service and order processing for an e-commerce company specializing in insect, window, and sun protection solutions.
Role type
Customer service and order processing specialist
Builds
Customer support, returns, claims, and order coordination for online sales channels
Domain
E-commerce / Retail
Deliverable
client delivery
Required skills
Customer communication, order coordination, returns processing, claims resolution, German language proficiency
Preferred skills
Quick learning ability, team collaboration, service orientation
Technologies
Internal order management systems, communication channels
Responsibilities
Handle customer inquiries via phone and email, process returns and claims, coordinate orders with internal and external partners
Seniority
Entry-level to Mid-level