Vertriebsinnendienst (m/w/d)
Core
B2B sales support role handling customer inquiries, order coordination, and CRM management for packaging solutions.
Role type
mid-level sales operations specialist
Builds
customer orders and proposals for packaging and consumable products
Domain
manufacturing / packaging industry
Required skills
B2B sales support, order coordination, CRM management, proposal creation, customer complaint handling, ERP system usage, MS Office proficiency
Preferred skills
packaging industry experience, consumable materials experience, English language skills
Responsibilities
Handle customer inquiries via phone and email, coordinate and follow up on customer activities, analyze customer patterns and determine specifications, create and track proposals and orders, maintain customer data in CRM, process complaints with technical departments, participate in sales campaigns