Kundenbetreuer für Versicherungen (m/w/d) im Innendienst
Core
Customer service and insurance solutions specialist for commercial and private clients, handling risk analysis, policy administration, and claims support.
Role type
Customer service representative (insurance)
Builds
Insurance policies and risk management solutions for commercial and private clients
Domain
Insurance and financial services
Deliverable
client delivery
Required skills
Risk analysis, contract administration, claims processing, customer communication, data management, MS Office
Preferred skills
Prior experience in insurance brokerage or financial services, knowledge of liability and property insurance
Responsibilities
Customer support via phone, email, and digital channels; analyzing individual risks and developing insurance solutions; obtaining and comparing offers; supporting claims processing; maintaining customer and contract data; assisting customer advisors in daily operations
Seniority
Entry to Mid-level, individual contributor