Core
Sales operations specialist supporting the sales team with customer service, order processing, and CRM/ERP management for a European furniture manufacturer.
Role type
Sales Operations Specialist (Innendienst)
Builds
Sales orders, customer documentation, and sales process optimization
Domain
Furniture manufacturing / B2B Sales
Required skills
ERP system proficiency, CRM system usage, business process understanding, English communication, order management, customer data management
Preferred skills
MS Office, technical understanding of production processes
Responsibilities
Customer and prospect support in sales, creating offers, processing customer orders, phone consultation, documenting customer activities, optimizing internal processes, generating orders with sales leaders, maintaining customer master data
Seniority
Mid-level, hands-on IC