IT-Systemadministrator im 1st und 2nd Level Support (m/w/d)
Core
Provide 1st and 2nd level IT support for client and server environments, monitoring, and network components for small and medium-sized enterprises. (via careerplan.io/jobs/10000-1207345498-S-it-systemadministrator-im-1st-und-2nd-level-support-mwd-at-wienen-it-business-solutions-gm)
Role type
IT System Administrator (1st/2nd Level Support)
Builds
Client and server environments, network components, monitoring systems
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Windows Server administration, Active Directory, Group Policy, NTFS permissions, Virtualization (VMware, Hyper-V), Microsoft Exchange Server, Office 365, Network topologies (VLAN, LAN, WLAN)
Preferred skills
Telephone systems, UPS, Storage, Backup management, Video surveillance, Access control
Responsibilities
Telephone support in 1st Level Support, Monitoring and maintenance of monitoring systems, Support of client and server environments, Installation and configuration of network components, Documentation of incidents in ticket system, Maintenance of customer documentation