Mitarbeiter Qualitätssicherung - Kundenbetreuung (m/w/d)
Core
Handling customer complaints, conducting supplier audits, and driving corrective actions for automotive components.
Role type
Quality Assurance Specialist (Customer Care)
Builds
Corrective action plans and quality improvements for Tier-1 automotive suppliers
Domain
Automotive manufacturing / Quality Management
Required skills
Core Tools (APQP, PPAP, FMEA, MSA, SPC), Statistical analysis, CAQ systems, Audit execution, 8D reporting, German (fluent), English (written/oral)
Preferred skills
Stamping and welding technology experience
Responsibilities
Independently process customer complaints, conduct customer and supplier visits, implement and enforce corrective measures, control 8D reports, perform root cause analysis, conduct audits and training, maintain quality metrics
Seniority
Mid-level, hands-on specialist