Teamleiter/in IT Infrastruktur und Kundenservice (m/w/d)
Core
Managing operations of multiple certified data centers and providing IT infrastructure as a service (IaaS) alongside cloud infrastructure and user support.
Role type
IT Infrastructure and Customer Service Team Lead
Builds
Certified data centers, IaaS, Cloud infrastructure, and modern workspaces
Domain
IT Infrastructure / Data Center Operations
Required skills
Data center operations, IaaS, Cloud infrastructure, Service Desk management, Incident/Problem/Change management, SLA management, IT project leadership, License management, Vendor management, IT architecture design
Preferred skills
Conflict management, Hands-on mentality, Team leadership
Technologies
IaaS, Cloud infrastructure, Service Desk tools, Data center management systems
