Quereinstieg zum Kundenbetreuer Netz (m/w/d) im Bereich Erneuerbare Energien
Core
Handle complex customer service processes and billing for renewable energy feed-in customers via phone and email.
Role type
Customer Service Representative (Network)
Builds
Customer support and billing operations for renewable energy producers
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Complex process handling, MS Office proficiency, Digital work comfort, Communication
Preferred skills
Team player, Willingness to develop
Responsibilities
Process complex customer service cases, Perform timely billing for feed-in customers, Contact customers for billing verification and payment, Verify and process incoming invoices according to EnWG and EEG