Serviceleiter (m/w/x)
Core
Leading a retail team in a Decathlon store, managing staff scheduling, product assortment, and customer service to drive sales and satisfaction.
Role type
Store Manager (Retail)
Builds
Retail store operations and team performance
Domain
Retail / Sports Equipment
Deliverable
product features
Required skills
Team leadership, staff scheduling, customer service, product knowledge, sales analysis, inventory management
Preferred skills
Background in sports science or economics, experience in retail
Technologies
Digital showrooms, tablets, laptops
Responsibilities
Lead, manage, and recruit the team; create staff scheduling based on customer flow; ensure competent customer consultation; manage product assortment and availability; analyze departmental economic KPIs and set optimization goals.