Versicherungsfachkraft im Makler-Backoffice (m/w/d)
Based in Germany
Core
Customer service specialist for private insurance policies, handling inquiries, contract changes, and claims support for existing clients.
Role type
Customer service representative (insurance)
Builds
Customer retention and satisfaction for private insurance clients
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
Customer service, policy administration, claims support, contract management, communication
Responsibilities
Answering customer calls and emails regarding insurance policies, processing contract modifications, assisting with claims, scheduling follow-up appointments
Seniority
Entry-level to Mid-level