Kaufmännische Mitarbeiter im Kundenservice (m/w/d)
Core
Administrative and customer service role handling phone sales, customer inquiries, claims processing, and appointment coordination for an auto glass company.
Role type
Administrative Customer Service Representative
Builds
Customer service interactions, appointment schedules, and operational reports
Domain
Automotive / Insurance / Administrative Services
Deliverable
client delivery
Required skills
Phone sales, customer consultation, claims processing, appointment coordination, office administration, reporting, inventory support
Preferred skills
English, Dutch, MS Office
Responsibilities
Handle phone sales and customer inquiries, process customer complaints and returns, coordinate installation and delivery appointments, manage office tasks and supplier orders, create reports and analyses, assist with annual inventory
Seniority
Entry-level, trained on the job