Kundenberater (m/w/d) Telekommunikation
Core
Customer advisor handling written and phone inquiries, sales-oriented consultation on telecom products and tariffs, and creating individual offers and contracts.
Role type
Customer service and sales representative (telecommunications)
Builds
Customer service and sales solutions for telecom service providers
Domain
Telecommunications
Deliverable
client delivery
Required skills
Verbal and written communication, sales aptitude, customer relationship management, contract creation, data management
Preferred skills
PC applications (MS Office), shift work readiness
Responsibilities
Answering customer inquiries via phone and email, consulting customers on products and tariffs, creating individual offers and contracts, maintaining customer data