Fachinformatiker / IT-Systemadministrator im 2nd Level Support (m/w/d)
Core
2nd Level IT support and administration of customer systems, including server/desktop infrastructure, hardware/software integration, and on-site/phone support.
Role type
2nd Level IT System Administrator
Builds
Server and desktop systems, IT infrastructure, and hardware/software integrations for customers
Domain
IT Infrastructure / Enterprise IT
Required skills
Microsoft Server and Desktop administration, SQL, Exchange, Virtualization (Hyper-V, VMware), Network infrastructure troubleshooting, Firewall management, Backup solutions
Preferred skills
Microsoft 365, Azure, Sophos, OPNsense, Veeam
Technologies
Microsoft Server, Exchange, SQL, Hyper-V, VMware, Sophos, OPNsense, Microsoft 365, Azure, Veeam
Responsibilities
Plan and implement customer projects for server/desktop systems and IT infrastructure; Administer customer systems; Provide 2nd level support via phone and on-site; Collaborate with 1st level support; Create technical documentation
Seniority
Mid-level, hands-on IC