IT Business Analyst Document Services (m/w/d)
Core
IT Business Analyst supporting the Document Management System (DMS) and Document Services within the OSPlus banking platform, ensuring seamless integration into business processes for document creation, storage, and processing.
Role type
Senior IC IT Business Analyst (Document Services)
Builds
Document Management System (DMS) and Document Services for OSPlus applications
Domain
Banking / Financial Services / Document Management
Required skills
Requirements Engineering, Test Management, 2nd/3rd-Level Support, Agile methodologies, Root-Cause Analysis, Incident Management, Stakeholder Workshops
Preferred skills
IREB certification, ISTQB certification, JIRA, Confluence, ITIL
Technologies
JIRA, Confluence, OSPlus
Responsibilities
Accompany the entire product lifecycle of the DMS including requirements engineering; Plan, create, and execute tests and test automation; Analyze and solve complex problems in 2nd- and 3rd-level support; Participate in market and trend analysis to optimize the customer journey; Identify innovation and optimization potentials; Advise business units on optimal usage and integration of DMS services; Actively participate in project teams, reviews, retrospectives, and stakeholder workshops.