Mitarbeiter Servicecenter (m/w/d) in unserer Leitstelle
Core
Handling customer inquiries via phone, remotely controlling parking barriers and cash registers, and dispatching technicians for technical faults in parking garages.
Role type
Customer service operator (call center)
Builds
Parking garage operations and customer support services
Domain
Parking services / Facility management
Deliverable
client delivery
Required skills
telephone communication, remote control of barriers/cash registers, ticket system operation, technical fault reporting, technician dispatch
Preferred skills
English language skills, shift work flexibility
Responsibilities
Answering customer phone calls, remotely controlling parking barriers and cash registers, providing technical support for parking system faults, logging and processing faults in the ticket system, dispatching technicians