Sachbearbeitung Vertriebsinnendienst (m/w/d) - Vollzeit
Core
Sales operations specialist coordinating quotes, customer data, and service schedules for a German gate manufacturer.
Role type
Sales Operations Administrator
Builds
Sales processes and customer service workflows
Domain
Manufacturing (gates and doors)
Required skills
quote preparation, customer data management, ERP system administration, service scheduling, cross-functional coordination, statistical analysis
Preferred skills
technical understanding, process optimization, customer relationship management
Technologies
ERP systems
Responsibilities
Input and processing of quotes including price and date coordination, telephone customer consultation, coordination of calls and emails, general correspondence, maintenance of customer data in ERP system, management of service appointments and maintenance orders, support of existing customers in coordination with outside sales, collaboration with internal departments (accounting, product management, logistics, marketing, outside sales), participation in organizing customer and supplier visits, creation and evaluation of statistics, participation in planning and preparation of company events, general office duties, participation in process optimizations and internal quality projects
Seniority
Entry-level to Mid-level, hands-on IC