Helpdesk Mitarbeiter*in (m/w/d)
Hybrid
Core
Providing technical support and troubleshooting for internal IT infrastructure and user issues.
Role type
Helpdesk technician (IT support)
Builds
IT support services for internal users
Domain
IT Services / Helpdesk
Required skills
Windows systems, Microsoft 365, hardware support, network support, ticketing systems, Active Directory, IT security
Preferred skills
English (active speaking and writing), German (fluent)
Responsibilities
Troubleshoot technical issues, manage support tickets, provide hardware and network support, maintain documentation
Seniority
Mid-level (3-5 years experience)