Callcenter Agent (m/w/d) –Teilzeit
Core
Part-time call center agent handling appointment scheduling, customer support, and sales for energy providers.
Role type
part-time customer service representative
Builds
customer service interactions and sales opportunities for energy utility clients
Domain
Energy / Utilities
Deliverable
product features
Required skills
telephone communication, customer service, sales (cross-selling/up-selling), German language proficiency, PC basics
Responsibilities
scheduling appointments for field staff, handling inbound/outbound calls for private and business customers, conducting advisory conversations, analyzing customer needs, upselling and customer retention