Prozessmanager Unternehmensprozesse mit dem Schwerpunkt Qualitätsmanagement
Core
Develop, visualize, and optimize cross-functional enterprise processes with a focus on Quality Management and Customer Support.
Role type
Process Manager (Quality Management & Customer Support)
Builds
Optimized business processes and workflows for Quality Management and Customer Support domains
Domain
Manufacturing / Quality Management / Customer Support
Required skills
Process modeling and visualization, BPM portal management, cross-functional team coordination, process improvement methodologies, regulatory compliance knowledge
Preferred skills
Experience in Quality Management and Customer Support, social competence, empathy, presentation skills, willingness to travel
Technologies
BPM portal software, MS Visio, MS Word, MS Excel, MS SharePoint, MS OneNote
Responsibilities
Evaluate current process states and define future target states, manage internal workflows for process changes, support implementation of legal and normative requirements
Seniority
Mid-level, hands-on IC