Kundenservice / Kundenberater (m/w/d) Support & Sales
Core
First-line customer support and sales representative for Deutsche Telekom and Vodafone partners, handling inquiries, problem resolution, and contract optimization across chat, email, and phone.
Role type
Customer Service & Sales Representative
Builds
Customer service experience and sales outcomes for telecom partners
Domain
Telecommunications
Deliverable
client delivery
Required skills
Multichannel communication, problem-solving, sales aptitude, German language proficiency
Preferred skills
Prior customer contact experience, motivation
Technologies
Chat, Email, Phone
Responsibilities
Answer customer questions and resolve issues, optimize existing contracts and close new ones, communicate professionally across multiple channels
Seniority
Entry-level to Mid-level, open to career changers
